Extended the Life and Reduce the Maintenance of your Appliances. With WarrantyEx Extended Warranty card you get Annual Maintenance with Warranty Coverage for an Entire Year for you Product.
Extended Warranty for Window AC upto 2 tonn in working order of age upto 5 year.
coverage of Single Machine for 1 Year
- Cost of labour , Service charges
- Spare parts - Gas, Capacitor,Thermostat,PCB
- Plastic Rubber & Body Parts
- Any other Accesory
Activation Process :
- Card to be Purchased Online.
- Backend Team will call for the confirmation and details of the Product followed by Physical Verification of the Machine.
- Warranty Card with be generated and Sent on Mail
- In case of Rejection in Verification , Amount will be refunded to customer, Processing fees of 10% however will be debit.
- Only the machine in working order will be covered and remain eligible for the offered benefits.
- Breakdown due to Damage/Broken/ Water Damage/Power fluctuation shall not be covered and will remain excluded.
- Request for repair, service of machines and any related matter to be made only through the official medium I.e Call Center Services, Customer portal or mobile Applications offered by Warranty Ex. http://warrantyex.in/.
- Coverage excludes the accessories of the appliances, plastic & rubber body parts in repair. Ex. Remote, Adaptors, Stabilizer etc.
- Repair, De-installation, Installation of machines under coverage by any other service provider will automatically declare the contract as void.
- The package will come into effect only after the verification of the machine, receipt of complete payment & generation & signoff of the contract/bond.
- Need based breakdown services shall be provided to customer during working hours of the company.
- Age of the machine shall not exceed 5 year.
- Machine of age more than 5 years can be added only on the basis of the performance and condition of the machine on approval basis. Cost of aging machine will differ for coverage.
- Company reserves the rights and shall change the parts or replace the machine on its own consent and the quality of the part or the machine is in complete discretion of the management of the company.
- Any cost of transportation of the machine for repair or servicing shall remain chargeable to customer.
- Installation & De-installation of any machine is not included in the package. Any such requirement shall be serviced on additional charges payable by the customer. Risk of damage/breakdown/non-functionality of machine during shifting/de-installation/re-installation is to be borne by customer only.
- Company offers no claim on such cases & is not liable for any consequences and customer is not entitled to take any compensation from the company.
- Any kind of Software related repair or service for any machine under coverage is excluded from the coverage.
- Any increase/addition/introduction in taxes and/or levy taxes, duties or any other statutory charges etc (present /future) shall be debited to customer account without any notice and shall at all times be deemed to be a part of the tariff.
- Terms of Agreement are subjected to revision/change under the sole discretion of company SEVA CSPL at any time without any notice.
- All the legal matters are subjected to Arbitration and any other legal proceeding and further to exclusive Jaipur Jurisdiction.
- For any case of grievance regarding the customer service, Repair of the equipment/machine or any other matter of service related to the package and its offerings,
- Customers are bound to give 15 day written notice to the company regarding the problem before filing or proceeding for any legal action regarding deficient customer services/
unfair trade practices
- If Any differences / disputes occurs regarding any terms and conditions of the proposal in between company and the customer, the said matter will be decided by the Arbitration and conciliation Act 1986 and the disputes decided by the Arbitrator. The language of Arbitration proceedings are in Hindi and English and Place of Arbitration is Jaipur. By signing the document both the client and company are agree for the conditions.